Privacy Policy


  1. TERMS OF USE

THANK YOU FOR SHOPPING AT www.firstmfg.com. THESE TERMS OF USE (OR “TERMS”) ARE A LEGAL AGREEMENT BETWEEN YOU AND first manufacturing, AND YOUR ACCESS OR USE OF THIS WEBSITE (OR “SITE”) WITH A HOME PAGE LOCATED at www.firstmfg.com AND INCLUDING ALL SUBSIDIARY WEBPAGES) CONSTITUTES YOUR AGREEMENT TO FOLLOW AND BE BOUND BY THESE TERMS. “ YOU,” “YOUR,” AND SIMILAR TERMS REFER TO YOU THE INDIVIDUAL USING OR VISITING THIS WEBSITE, ANY OTHER PERSON OR ENTITY ON WHOSE BEHALF YOU ARE USING OR VISITING THIS WEBSITE, AND ANY PERSON OR ENTITY THAT HAS RIGHTS THROUGH YOU. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, First Manufacturing RESERVES THE RIGHT TO UPDATE OR MODIFY THESE TERMS AT ANY TIME WITHOUT PRIOR NOTICE, AND FOR THIS REASON, WE ENCOURAGE YOU TO REVIEW THESE TERMS WHENEVER YOU VISIT OUR WEBSITE; YOUR SUBSEQUENT VISIT TO OR USE OF THIS WEBSITE CONSTITUTES YOUR AGREEMENT TO THE UPDATED TERMS. THESE TERMS OF USE WERE LAST UPDATED ON august 1st, 2016. THE TERMS OF THESE TERMS OF USE SURVIVE AND CONTINUE TO APPLY FROM THE DATE YOU FIRST VIEWED, USED OR ACCESSED THE WEBSITE UNTIL THIRTY (30) YEARS FROM THE LAST DATE ON WHICH YOU VIEWED, USED OR ACCESSED THE WEBSITE. IF YOU HAVE ANY QUESTIONS REGARDING ANY OF OUR POLICIES, PLEASE CONTACT OUR CUSTOMER SERVICE DEPARTMENT ( info@firstmfg.com ).

  1. LEGAL INFORMATION

THIS WEBSITE IS EXPRESSLY OWNED AND OPERATED BY first manufacturing, UNLESS OTHERWISE NOTED, ALL TEXT, GRAPHICS, INFORMATION, CONTENT, AND OTHER MATERIAL FEATURED ON THIS WEBSITE IS PROTECTED INTELLECTUAL PROPERTY THAT IS OWNED, CONTROLLED, OR LICENSED BY first manufacturing AND PROTECTED BY COPYRIGHT, TRADEMARK, TRADE DRESS, AND/OR PATENT. ALL WORLDWIDE RIGHTS, TITLES AND INTERESTS ARE RESERVED, AND IN NO EVENT THROUGH YOUR USE OF THIS WEBSITE SHALL ANY SUCH RIGHT, TITLE OR INTEREST TRANSFER TO YOU.

ANY USE OF OUR WEBSITE AND ITS CONTENT FOR PURPOSES OTHER THAN PERSONAL AND NONCOMMERCIAL IS PROHIBITED WITHOUT THE PRIOR WRITTEN PERMISSION OF first manufacturing. first manufacturing DOES NOT GRANT YOU THE RIGHT TO REPRODUCE, PUBLISH, DISPLAY, MODIFY, SELL, OR DISTRIBUTE ANY OF THE CONTENT ON THIS WEBSITE.

  1. LIMITATION OF LIABILITY

FIRST MANUFACTURING DOES NOT WARRANT THAT THE FUNCTION OR OPERATION OF THIS WEBSITE WILL CONTINUE UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE WILL BE FREE OF ERRORS OR VIRUSES. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, AS A USER OF THIS WEBSITE, YOU ASSUME FULL RESPONSIBILITY FOR ANY COSTS ASSOCIATED WITH THE USE OF OUR WEBSITE, AND YOU AGREE THAT YOUR ACCESS OF THIS WEBSITE IS UNDERTAKEN AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, FIRST MANUFACTURING SHALL NOT BE LIABLE FOR DAMAGES OF ANY KIND, WHETHER BASED ON WARRANTY, CONTRACT, TORT, STATUTE, RULE OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, RELATED TO YOUR USE OF OR INABILITY TO ACCESS OR USE THIS WEBSITE.

IN THE EVENT OF ANY PROBLEM WITH THIS WEBSITE OR ANY CONTENT, YOU AGREE TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW THAT YOUR SOLE REMEDY IS TO CEASE USING THIS WEBSITE. IN THE EVENT OF ANY PROBLEM WITH THE PRODUCTS THAT YOU HAVE PURCHASED ON FIRSTmfg.COM, YOU AGREE TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW THAT YOUR SOLE REMEDY, IF ANY, IS FROM THE MANUFACTURER OF THE PRODUCTS OR SUPPLIER OF SUCH SERVICES, IN ACCORDANCE WITH SUCH MANUFACTURER’S OR SUPPLIER’S WARRANTY, OR TO SEEK A RETURN OR REFUND FOR SUCH PRODUCT IN ACCORDANCE WITH THE RETURNS AND REFUNDS POLICY POSTED ON THIS WEBSITE. OTHER THAN THE FOREGOING SOLE REMEDY, YOU AGREE TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW THAT FIRST MANUFACTURING SHALL NOT BE LIABLE TO YOU FOR ANY DAMAGES OR OTHER SUMS IN ANY AMOUNT ARISING FROM OR RELATED TO YOUR USE OR INABILITY TO USE THIS WEBSITE. THE PARTIES AGREE THAT THE LIMITATIONS IN THIS SECTION ARE AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND FIRST MANUFACTURING. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE(S).

  1. INACCURACIES

WE TRY TO PRESENT RECENT, ACCURATE AND RELIABLE INFORMATION ON OUR WEBSITE AT ALL TIMES. HOWEVER, THERE MAY BE OCCASIONS WHEN SOME OF THE INFORMATION FEATURED ON THIS WEBSITE MAY CONTAIN ERRORS, INCLUDING INACCURACIES OR INCOMPLETE DATA. ANY ERRORS ARE UNINTENTIONAL, AND WE APOLOGIZE IF ERRONEOUS INFORMATION IN ANY WAY AFFECTS YOUR ORDER. HOWEVER, PLEASE BE AWARE THAT WE PRESENT OUR CONTENT 'AS IS' AND, TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, -MAKE NO WARRANTY AS TO ITS ACCURACY, NEITHER EXPRESSED NOR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE RESERVE THE RIGHT TO AMEND ERRORS OR TO UPDATE PRODUCT INFORMATION AT ANY TIME WITHOUT PRIOR NOTICE. IN THE EVENT A FIRST MANUFACTURING PRODUCT IS LISTED AT AN INCORRECT PRICE DUE TO ANY ERROR, FIRST MANUFACTURING SHALL HAVE THE RIGHT TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW TO CANCEL ANY ORDERS PLACED FOR SUCH INCORRECTLY PRICED PRODUCT. FIRST MANUFACTURING SHALL HAVE THE RIGHT TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW TO CANCEL ANY SUCH ORDERS REGARDLESS OF WHETHER OR NOT THE ORDER HAS BEEN CONFIRMED OR YOUR CREDIT CARD CHARGED. IF YOUR CREDIT CARD HAS ALREADY BEEN CHARGED FOR THE PURCHASE, AND YOUR ORDER IS CANCELLED, FIRST MANUFACTURING WILL ISSUE A CREDIT TO YOUR CREDIT CARD ACCOUNT IN THE AMOUNT OF THE INCORRECTLY CHARGED PRICE.

  1. AVAILABILITY

MANY OF OUR FEATURED ITEMS ARE SELECTED IN LIMITED QUANTITIES, AND THEREFORE, THE STOCK CANNOT BE REPLENISHED. THIS MEANS THAT ONCE ALL STOCK OF AN ITEM IS SOLD, THE ITEM MAY NOT APPEAR ON THIS WEBSITE AGAIN. WHEN AN ITEM FEATURED ON FIRSTMFG.COM IS NO LONGER IN STOCK, WE TAKE REASONABLE STEPS TO REMOVE THAT ITEM FROM THIS WEBSITE IN A TIMELY MANNER. SHOULD YOU HAVE ANY QUESTIONS CONCERNING THE AVAILABILITY OF A PARTICULAR ITEM, PLEASE CONTACT US AT 1-800-537-3030 9 A.M. - 6 P.M. ET.

  1. PRODUCTION INFORMATION AND PRICING

MANY OF FIRST MANUFACTURING’S PRODUCTS THAT ARE DISPLAYED ON THIS WEBSITE ARE AVAILABLE IN SELECT STORES WHILE SUPPLIES LAST. IN SOME CASES, MERCHANDISE DISPLAYED FOR SALE ON THIS WEBSITE MAY NOT BE AVAILABLE in other STORES. IN ADDITION, FIRSTMFG.COM DOES NOT CARRY EVERY ITEM YOU MIGHT FIND IN OUR STORE LOCATIONS. FIRST MANUFACTURING STORES MAY HAVE DIFFERENT PRICES OR PROMOTIONAL EVENTS AT DIFFERENT TIMES. SALE PRICES ON THIS WEBSITE ARE INTERNET-ONLY SPECIALS AND DO NOT ALWAYS REFLECT THE PRICING OF other STORES.

  1. PRODUCT COLOR, TEXTURE AND DETAIL

WE TRY TO DISPLAY THE COLORS, TEXTURES AND DETAILS OF OUR PRODUCTS THAT APPEAR ON THIS WEBSITE AS ACCURATELY AS POSSIBLE. HOWEVER, AS THE ACTUAL COLORS, TEXTURE AND DETAILS YOU SEE WILL DEPEND ON YOUR MONITOR OR PERSONAL DEVICE; WE CANNOT GUARANTEE THAT SUCH DISPLAY OF ANY COLOR, TEXTURE OR DETAIL WILL BE ACCURATE IN ALL CASES.

  1. WEBSITE TRANSACTIONS

WE RESERVE THE RIGHT TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW TO REFUSE, LIMIT OR CANCEL ANY ORDER PLACED WITH US. THESE RESTRICTIONS MAY INCLUDE ORDERS PLACED BY OR UNDER THE SAME CUSTOMER ACCOUNT OR THE SAME CREDIT CARD AND/OR ORDERS THAT USE THE SAME BILLING AND/OR SHIPPING ADDRESS. WE RESERVE THE RIGHT TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW TO LIMIT OR PROHIBIT ORDERS THAT APPEAR, IN OUR SOLE JUDGMENT, TO BE PLACED BY DEALERS, RESELLERS OR DISTRIBUTORS.

  1. SHIPPING LIMITATIONS

WHEN AN ORDER IS PLACED, IT WILL BE SHIPPING TO AN ADDRESS DESIGNATED BY THE PURCHASER AS LONG AS THAT SHIPPING ADDRESS IS COMPLIANT WITH THE SHIPPING RESTRICTIONS CONTAINED ON THIS WEBSITE. ALL PURCHASEs FROM FIRSTMFG.COM ARE MADE PURSUANT TO A SHIPMENT CONTRACT. AS A RESULT, RISK OF LOSS AND TITLE FOR ITEMS PURCHASED FROM THIS WEBSITE PASS TO YOU UPON DELIVERY OF THE ITEM(S) TO THE CARRIER. YOU ARE RESPONSIBLE FOR FILING ANY CLAIMS WITH CARRIERS FOR DAMAGED AND/OR LOST SHIPMENTS.

  1. INDEMNIFICATION

TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS FIRST MANUFACTURING, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SUCCESSORS, AND ASSIGNS FROM AND AGAINST ALL LOSSES, EXPENSES, DAMAGES, AND COSTS, INCLUDING REASONABLE ATTORNEYS' FEES, RESULTING FROM ANY VIOLATION OF THESE TERMS OR ANY ACTIVITY RELATED TO YOUR ACCOUNT (INCLUDING NEGLIGENT OR WRONGFUL CONDUCT) BY YOU OR ANY OTHER PERSON ACCESSING THIS WEBSITE USING YOUR INTERNET ACCOUNT.

  1. CORRESPONDENCE

ALTHOUGH WE WILL TAKE REASONABLE STEPS TO RESPOND QUICKLY TO APPLICABLE MESSAGES, TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, FIRST MANUFACTURING IS UNDER NO OBLIGATION TO RESPOND TO ALL PIECES OF CORRESPONDENCE RECEIVED THROUGH FIRSTMFG.COM, OR TO MAINTAIN YOUR SUBMITTED MESSAGES IN CONFIDENCE OR TO PAY COMPENSATION OF ANY KIND FOR YOUR COMMENTS OR SUBMISSIONS. WHILE WE WELCOME YOUR COMMENTS REGARDING FIRSTMFG.COM, DO NOT SEND FIRST MANUFACTURING ANY CONFIDENTIAL OR PROPRIETARY IDEAS, SUGGESTIONS, MATERIALS, OR INFORMATION VIA ANY METHOD OF COMMUNICATION. PLEASE NOTE THAT ALL OF YOUR COMMENTS, FEEDBACK, IDEAS, SUGGESTIONS, AND OTHER SUBMISSIONS (“COMMENTS”) THAT ARE DISCLOSED OR SUBMITTED TO FIRST MANUFACTURING SHALL BECOME AND REMAIN THE PROPERTY OF FIRST MANUFACTURING TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW. YOU AGREE THAT YOUR COMMENTS SHALL NOT VIOLATE ANY THIRD PARTY INCLUDING COPYRIGHT, TRADEMARK, PRIVACY OR OTHER PERSONAL OR PROPRIETARY RIGHT. YOU FURTHER AGREE THAT YOUR COMMENTS SHALL NOT CONTAIN LIBELOUS OR OTHERWISE UNLAWFUL, ABUSIVE OR OBSCENE MATERIAL, OR CONTAIN ANY COMPUTER VIRUS OR OTHER MALWARE THAT COULD IN ANY WAY AFFECT THE OPERATION OF THIS WEBSITE. ANY SUCH DISCLOSURE BY YOU IS A DECLARATION OF THE FULL RELEASE OF ALL PROPRIETARY CLAIMS AND/OR INTELLECTUAL RIGHTS REGARDING SUCH SUBMISSION. UNLESS REQUIRED BY LAW, WE WILL NOT USE YOUR NAME IN CONNECTION WITH ANY SUCH MATERIALS, INFORMATION, SUGGESTIONS, AND IDEAS OR COMMENTS WITHOUT FIRST OBTAINING YOUR PERMISSION. YOU MAY NOT USE A FALSE EMAIL ADDRESS, PRETEND TO BE SOMEONE OTHER THAN YOURSELF, OR OTHERWISE MISLEAD FIRST MANUFACTURING OR THIRD PARTIES AS TO THE ORIGINS OF ANY COMMENTS. YOU ARE SOLELY RESPONSIBLE FOR ANY COMMENTS YOU MAKE AND THEIR ACCURACY. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, FIRST MANUFACTURING TAKES NO RESPONSIBILITY AND ASSUMES NO LIABILITY FOR ANY COMMENTS POSTED BY YOU OR ANY THIRD PARTY.

  1. NO UNLAWFUL OR PROHIBITED USE

AS A CONDITION OF YOUR USE OF THIS WEBSITE, YOU WARRANT TO FIRST MANUFACTURING THAT YOU SHALL NOT USE THIS WEBSITE FOR ANY PURPOSE THAT IS UNLAWFUL OR PROHIBITED BY THIS WEBSITE’S TERMS.

  1. PASSWORD AND ACCOUNT SECURITY

YOU UNDERSTAND AND AGREE THAT YOU ARE RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF ANY PASSWORDS IN YOUR POSSESSION ASSOCIATED WITH YOUR ACCOUNT THAT YOU CREATE THROUGH THIS WEBSITE. ACCORDINGLY, YOU UNDERSTAND AND AGREE TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW THAT YOU ARE RESPONSIBLE FOR PURCHASES MADE UNDER YOUR ACCOUNT. IF YOU BECOME AWARE OF ANY UNAUTHORIZED USE OF YOUR ACCOUNT, TO NOTIFY FIRST MANUFACTURING CUSTOMER SERVICE IMMEDIATELY.

  1. OTHER WEBSITES

THIS WEBSITE CONTAINS LINKS TO OTHER WEBSITES THAT ARE NOT UNDER THE CONTROL OF FIRST MANUFACTURING. FIRST MANUFACTURING HAS NO CONTROL OVER AND DOES NOT ENDORSE LINKED WEBSITES. LINKS ARE PROVIDED SOLELY FOR THE CONVENIENCE AND INFORMATION OF THIS WEBSITE’S USERS.

  1. PERSONAL INFORMATION

YOUR SUBMISSION OF PERSONAL INFORMATION THROUGH THIS WEBSITE IS GOVERNED BY THIS WEBSITE’S PRIVACY & SECURITY POLICY. THESE TERMS INCORPORATE BY REFERENCE THE TERMS AND CONDITIONS OF THIS WEBSITE’S PRIVACY & SECURITY POLICY.

  1. DISCLAIMER

TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS WEBSITE AND ALL CONTENT ON THIS WEBSITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, NEITHER EXPRESS NOR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY, IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ANY DUTY TO UPDATE OR REVISE ANY CONTENT ON THIS WEBSITE, ALTHOUGH WE MAY MODIFY CONTENT AT ANY TIME WITHOUT PRIOR NOTICE. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR DAMAGES OF ANY KIND RELATED TO OR ARISING OUT OF YOUR USE OF THIS WEBSITE.

  1. NO CLASS ACTIONS

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, YOU AGREE TO BRING ANY CLAIM OR CAUSE OF ACTION ARISING UNDER OR RELATED TO THESE TERMS OF USE, THE WEBSITE, OR ANY DISPUTE WITH FIRST MANUFACTURING IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A MEMBER OR REPRESENTATIVE OF ANY CLASS OR COLLECTIVE ACTION.

  1. WAIVER
WAIVER OF ANY OF THESE TERMS SHALL NOT BE DEEMED A WAIVER OF ANY OTHER OF THESE TERMS, AND IF ANY TERM IS DEEMED UNENFORCEABLE OR INVALID FOR ANY REASON, THAT PROVISION SHALL BE SEVERABLE FROM REMAINING PROVISIONS TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WHICH SHALL REMAIN IN FULL FORCE AND EFFECT. THESE TERMS CONSTITUTE THE ENTIRE AGREEMENT BETWEEN YOU AND FIRST MANUFACTURING REGARDING YOUR USE OF THIS WEBSITE

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